The Fed Mission Success Round Up: IRS Hits Key Digitization Goal; AI as a Digital Concierge for the Pentagon; and the FedScoop 50 Winners

Welcome to the Fed Mission Success News Round Up brought to you by Makpar. Each week, we will provide a summary of actionable news and insights to help aid in overall mission success for Federal agency IT decision-makers and influencers.

IRS Hits Key Digitization Goal Months Ahead of Schedule

The IRS is making progress on long-term efforts to digitize its operations, where taxpayers can now digitally submit all correspondence and responses to notices — a key goal of the agency's Paperless Processing Initiative.

 AI Can Serve as ‘Digital Concierge’ for Pentagon Personnel, DISA Officials Say

Artificial intelligence technologies have the potential to transform the Pentagon’s operational capabilities in cyberspace, cloud environments and commercially sourced solutions, Defense Department officials recently stated at DISA’s Forecast to Industry 2023 event.

Federal Reserve Stands Up Generative AI Incubator

While some agencies have pumped the breaks on the use of generative AI, the Federal Reserve System has set up a generative AI incubator, looking to be “bold” but responsible in its use of the technology.

USDA Hopes More Data Access Will Improve States’ SNAP Delivery

The USDA is expanding the data backbone behind the nation’s largest domestic food benefits program, the Supplemental Nutrition Assistance Program (SNAP), in a bid to help states verify the income of claimants on the back end of systems more quickly.

OMB Previews Tech Accessibility Guidance

The White House’s Office of Management and Budget is building guidance on the accessibility of government technology, federal chief information officer Clare Martorana said last week during an accessibility-focused government event at the Federal Deposit Insurance Corporation offices.

OPM: Federal Workers’ Morale, Engagement Rebounded in 2023

Federal employees reported improving levels of engagement and job satisfaction when they answered the government’s annual survey of workplace attitudes, the Office of Personnel Management (OPM) announced last week.

Announcing the 2023 FedScoop 50 Award Winners

Scoop News Group recently announced the winners of the 2023 FedScoop 50 awards, which honor the brilliant leaders, innovative decision-makers and tireless workers making government more efficient and effective through the use of technology.