Introducing the Cinematic Universe of Federal IT Superheroes

Information technology is the backbone of government. From supporting defense missions to homeland security to ensuring that citizens have access to critical services, innovation makes these critical missions come to life.

Behind the scenes, there’s a wide-range of dedicated and brave federal IT professionals that make government work more effectively. Often going unrecognized, these professionals are true superheroes.

This is why Makpar has created the following cinematic universe of federal IT superheroes:

Captain Agile

With Agile development being critical to bringing new IT solutions to life, Captain Agile has the following superpowers:

• Continuously delivers valuable software frequently and effectively.

• Harnesses ongoing change during the IT development process for the best outcomes.

• Creates a culture of collaboration, shared decision-making, and accountability.

• Expands DevOps-based automation to the entire IT development lifecycle.

Customer Service Sorcerer

Government has squarely set its sites on CX, and the Customer Service Sorcerer is the winning superhero who knows how to bring modern digital services to citizens and constituents with these superpowers:

• Builds trust in government.

• Creates a simple, seamless, and secure customer experience across all federal government services and platforms.

• Understands citizen and constituent pain points, and develops streamlined solutions for addressing these needs.

• Fosters a culture of CX across many agencies, and builds a coalition of like-minded CX thinkers and influencers.

DevOps Diamond

A growing approach to successful IT development, DevOps is a vital project management methodology that solves the problematic product handoff between developers and operations staff. DevOps Diamond knows how to find every “diamond in the rough” to ensure best IT development outcome with these superpowers:

• Enhances collaboration across all teams.

• Develops a pipeline that automates deployments.

• Improves a product’s quality and delivers more value to agencies.

• Breaks down all IT development siloes.

Data Defender

With government IT systems under constant cyber attacks, Data Defender is the fearless superhero who never rests. He brings a level of vigilance and trust to help any agency effectively continue all operations whilst thwarting every potential attack or data breach through these superpowers:

• Brings Zero Trust principles to life.

• Vigilantly protects any agency’s attack surface.

• Employs threat modeling and red team simulations.

• Shares knowledge through agency-wide cyber training.

We all can rest easier at night knowing that this cinematic universe of federal IT heroes is on our side! Of course, Makpar is here to help these superheroes advance the mission of government for all.